Support
Last updated October 12, 2026
Questions about a download, an order or a licence? Ask in our Discord or email us, and a real person will reply.
We usually reply within 1 to 2 business days. Please write from the email you used at checkout and include your order number if you have one.
Common questions
How do I unlock the library after buying?
Open your Polar customer portal (sign in with your checkout email) and copy your license key. Then open the library, click Activate and paste it. No account is needed.
Where are the ZIP files?
In the same customer portal, next to your license key. If you cannot find it, email us and we will resend access.
It says my key is active on too many browsers.
Personal and Pro keys can be active in 3 browsers at once, Lifetime keys in 10. Remove an old browser from the license key section of your customer portal, or click Deactivate this browser in the library on a device you no longer use. Then activate again.
Can I upgrade my plan?
Yes. Within 30 days of buying you only pay the difference. Email workwithnoman@gmail.com with the plan you want. See the license page for details.
How do I use Liniqo with Claude, Cursor or Lovable?
Follow the AI tools setup. It takes about a minute.
Can I get a refund?
Yes, within 14 days if you have not downloaded any files. Details are in the refund policy.
Can I use the illustrations for client work?
Yes. The licence covers personal and commercial projects, including client work. You cannot resell or redistribute the files themselves. Read the terms for the full licence.
Can I change the colours?
Yes. The library page lets you set accent colour, line colour and background, and the downloaded SVG uses those settings.
I found a problem with a file, or I need an illustration that is not in the library.
Tell us. Faulty files are fixed or replaced, and requests help us decide what to draw next.
